Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 3-5 days once in receipt of your returned order, this time period does not includes the time it takes your bank to process our refund request (typically 5 - 10 business days).

If you need to return an item, please
Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the United Kingdom, please note that there are restrictions on some products, and some products cannot be shipped to customs destinations. When this is the case you will be contacted the same day, and a refund processed the same day. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

NEXT DAY* Shipping is usually available for £6.99

* Working Day

Usually shipping is 2-5 working days £4.99

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.